Privacy Policy

What we collect

When you buy, sell, trade or contact us we collect what is needed to do that: your name, email, phone number, shipping and billing address, and the details of the watch involved. If you join our VIP list we keep your email so we can send you new arrivals.

Payment card details are entered directly with our payment processor, Stripe, and are never stored on our servers.

Like most sites we record basic technical data such as pages visited and the browser used, so the site works and we can see which watches people look at.

How we use it

To fulfil orders, ship watches, verify addresses on high-value purchases, answer enquiries, send the VIP list emails you asked for, prevent fraud, and meet our legal and tax obligations.

Who we share it with

Only the companies that help us serve you: our payment processor (Stripe), our shipping carriers and insurers, our email provider, and our commerce platform provider, WatchDealerPro. Each receives only what it needs for its job. We do not sell or rent your information to anyone.

Your choices

Every marketing email has an unsubscribe link. You can ask us to see, correct or delete the personal information we hold about you by writing to nguyencotimepieces@gmail.com. We keep transaction records for as long as tax and fraud-prevention rules require.

Cookies

We use only the cookies needed for the site to function and, if you sign in to an account, to keep you signed in. We do not run third-party advertising trackers.

Contact

Nguyen & Co Timepieces LLC, 5900 Balcones Drive STE 100, Austin, TX 78731. nguyencotimepieces@gmail.com. 512-615-8730.